Frequently Asked Questions
Here you'll find the answers to some of our frequently asked questions. For more information and advice get in touch with us today.
Product
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For best results, please use Don’t Be Flaky Scalp Serum at least 3 times a week.
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Yes, the ingredients in our Don’t Be Flaky Scalp Serum are suitable for color-treated hair.
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ROUZIÉ products made with gentle ingredients designed to work for everyone. However, if you experience irritation, please discontinue use.
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ROUZIÉ Don’t Be Flaky Scalp Serum is suitable for tweens and teens, but has not been tested for use on babies. Please consult with your baby’s doctor.
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This product contains urea and salicylic acid. Please discuss the risks and benefits with your doctor
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The Don’t Be Flaky Scalp Serum should not be changing color. If you are experiencing any color changes, please contact us at help@shoprouzie.com
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2 years
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No, ROUZIÉ does not test on animals.
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Please email us at help@shoprouzie.com for PR & Influencer requests
Purchasing
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No, once orders are placed, they cannot be cancelled. If you have any concerns, please email customer service at help@shoprouzie.com
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We accept all major cards: Mastercard, Visa, American Express & Discover.
We also accept Apple Pay, Klarna & Paypal
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No, but we currently offer Klarna
Shipping & Delivery
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Orders ship within 3-5 business, and are delivered according to standard USPS delivery times.
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We currently ship to the USA, Canada & the UK
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United States
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We currently do not ship to P.O Boxes